Top tip for new entrepreneurs, start ups and those struggling in business

I’ve spent quite a lot of time talking with new entrepreneurs, working with guys struggling with their business as well as putting some ideas and teams together for a few new business ventures of my own.
In all the many hours of discussion that I have had recently – there seems to be a reoccurring theme: do it different.
I am aware of how easy it is to fall into the default of “doing it this way because that’s the way everyone does it”. The trouble is – that doesn’t make for a very interesting business model, and it makes it hard to differentiate. It can be quite boring.
Finding the magic
When I am talking about doing things differently – I am talking about doing it radically different. Is there a way to re-write the rules for the business that you want to start? I encourage people to start with a blank piece of paper and try and think without restraint and the “benefit” of experience.
It’s on that piece of paper that I find that the true magic starts to appear. It is often on there that the real reason you want to do your business comes out.
If you want to set up a business just to make money – you’ll find this exercise hard, which probably means that you should look at another business market. There has to be a passion and a drive in you to change the market place for the better. So how do you do that? Don’t just change one or two things – change everything and see what comes out of it.
Change your industry
If everyone else in your industry opens at certain times, what happens if you change those? If everyone charges by the hour, what happens if you charge by the session? If there is a lot of competition in your industry, what specific areas are missing that you could exploit? If prices are all around £35 a session – what would happen if you charged £45? Why is it people really use this product or service – and how can I connect with that?
Sure, there maybe reasons why things are done in a certain way – but you’ll be amazed at the cool things that happen when you really test those reasons and assumptions. Most people don’t – which is why everyone else is probably doing it that way, they are just following along. Dyson made a fortune by redefining the vacuum cleaner. Apple changed how we listen to music like Sony did a few decades earlier by challenging the assumptions. Starbucks changed how we drink coffee by challenging assumptions.
Change your price
The great thing is – when you do something different, something that people really want and can connect with – you no longer have to be too concerned about the price. The Dyson, Apple iPod and Starbucks coffee we massively more expensive when they came out. People still paid it because they connected with it, it was different and not the same old. That means I don’t have to try and be the cheapest. I can’t be reckless with the price but chances are you can charge higher prices because you are offering something of more value.
Simple Exercise to rock your world
So – do this simple exercise. Take a blank piece of paper and redraw your industry, product or service by challenging the reasons and assumptions that currently exist. Think without restraint. Don’t spend too much time on the detail for now, or thinking about how to do it just yet. Let God deal with the impossible. Just write everything down as it comes to you. As I said, the chances are – you’ll find something magical as a result.
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Comments
Jan
Love this article Matt, it's always great talking to you about new ideas and business plans. Will do the sky thinking white paper effort.
Matt Edmundson
Look forward to seeing your white paper…let's do it for the nursery idea too…Sharon got me thinking about all sorts when I mentioned it to her.
Mark Williams
Totally agree. It was awesome to be challenged on this when we met up.
Matt Edmundson
You guys rock! How's are the ideas coming along?
Matt Edmundson
I really should think of a name for this exercise…anyone got any suggestions?
Jan
okay… so as i'm working from home today and in the office tomorrow I have finally set aside priority time (first thing – when i feel energised and motivated) to do this exercise…
You'll be pleased to know i have a lot of scrawl all over what was my once white bit of paper. The key thing that's come out of this for me (as a freelance event manager & marketeer) is to offer more to my clients than they expect, going the extra mile, working evenings, weekends, 7 days a week if needed, nothing should be too much trouble and always being the positive force in the office that brightens everyone's day. A risky place to post such information.
You can tell me if i'm delivering on this tomorrow….
Matt Edmundson
Yeah – we should definitely talk about this
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